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Aug
31
Turning Transit Complaints into Rider Success

Turning Transit Complaints into Rider Success

Building trust with customers imperative to success and learning how to listen and learn instead of responding will build more
4 min read
Aug
17
Metrics won't build loyal riders

Metrics won't build loyal riders

Properly responding, tracking, and cataloging your riders complaints could be a game changer for saving your sanity. It's
3 min read
Jul
01
Your Agency is Missing out if you don't have GTFS-RT

Your Agency is Missing out if you don't have GTFS-RT

When it comes to bringing your agency up to speed this is nothing more boring that we can talk about
4 min read