Latest
Oct
15
GTFS: A Standard that needs a new vision
Reflecting on almost 20 Years of Transit Data Evolution, there have been some major steps forward in GTFS and surrounding specifications in open transportation data standards, but have we stopped innovating and pushing the standard?
6 min read
Aug
26
Nested features and items cause chaos to reign
As someone who joined the workforce before the terms ping, Slack, "at" and using Google as a verb
4 min read
Aug
19
TransitChat Week One: Kickoff & Vision
August 15, 2025 marked a big milestone for us at TransitChat—our official kickoff. Founder and CEO Walter Jenkins shared
3 min read
Jul
31
5 Ways TransitChat is just Better than Email and Teams
Talking with clients the thing that they often bring up is that TransitChat is a midway point to creating a
3 min read
Jul
29
🧠5 Operational Workflows Transit Agencies Can Streamline
From submission to implementation — faster, clearer, and with less chaos.
Transit agencies handle complex changes every day — from relocating stops
2 min read
Jul
24
Feature Release: Bulk email backups
Transit Chat’s Mailbox Email Backup supports batch forwarding directly from Outlook — just follow these steps to send multiple emails
2 min read
Jul
15
Feature Release: TransitChat Assignments
One of the most requested things that agencies have asked for is a better way to get work done. TransitChat now allows agencies to delegate and monitor tasks and associate them with conversations, routes and stops.
3 min read
Jul
08
The Shared Transit Inbox is the Key to Operations Efficiency
Imagine your transit agency is building a giant puzzle.
Planning is working on the corners. Customer service is handling the edges. Maintenance has all the weird-shaped pieces. And everyone’s doing a great job — just on different tables.
3 min read
Jun
26
Transit Uses Email Like a Hammer to Project Manage
Most tools promise collaboration — but for transit agencies, they just add chaos.
4 min read
Jun
04
Transit Agencies Are Losing Their Memory—And It's Costing Them
Public transit is facing a quiet crisis: institutional memory is slipping away.
3 min read