Latest
Aug
26
Nested features and items cause chaos to reign
As someone who joined the workforce before the terms ping, Slack, "at" and using Google as a verb
4 min read
Aug
19
TransitChat Week One: Kickoff & Vision
August 15, 2025 marked a big milestone for us at TransitChat—our official kickoff. Founder and CEO Walter Jenkins shared
3 min read
Jul
31
5 Ways TransitChat is just Better than Email and Teams
Talking with clients the thing that they often bring up is that TransitChat is a midway point to creating a
3 min read
Jul
29
🧠5 Operational Workflows Transit Agencies Can Streamline
From submission to implementation — faster, clearer, and with less chaos.
Transit agencies handle complex changes every day — from relocating stops
2 min read
Jul
24
Feature Release: Bulk email backups
Transit Chat’s Mailbox Email Backup supports batch forwarding directly from Outlook — just follow these steps to send multiple emails
2 min read
Jul
15
Feature Release: TransitChat Assignments
One of the most requested things that agencies have asked for is a better way to get work done. TransitChat now allows agencies to delegate and monitor tasks and associate them with conversations, routes and stops.
3 min read
Jul
08
The Shared Transit Inbox is the Key to Operations Efficiency
Imagine your transit agency is building a giant puzzle.
Planning is working on the corners. Customer service is handling the edges. Maintenance has all the weird-shaped pieces. And everyone’s doing a great job — just on different tables.
3 min read
Jun
26
Transit Uses Email Like a Hammer to Project Manage
Most tools promise collaboration — but for transit agencies, they just add chaos.
4 min read
Jun
04
Transit Agencies Are Losing Their Memory—And It's Costing Them
Public transit is facing a quiet crisis: institutional memory is slipping away.
3 min read
Apr
29
6 Transit Teammates Who Would Thrive with TransitChat
If you work at a public transit agency, we know that time management is more complex than a 10 minute
4 min read