TransitChat
Better Communication for Transit Agencies

Latest

Jan
23
Limited Early Bird Pricing is Here

Limited Early Bird Pricing is Here

When I started this project, one of the goals was to build something different in the transit tech space—something
1 min read
Dec
14
Simple Transit Map

Simple Transit Map

When it comes to transit data the first thing everyone wants is well… a simple transit map. Today I’ll
4 min read
Nov
14
Building Tools with Smaller Transit Agencies

Building Tools with Smaller Transit Agencies

Over the past couple of weeks through my conversations I have talked about the mission and offerings of TransitChat. And
3 min read
Oct
30
User empathy is underrated

User empathy is underrated

In my last post about service alerts I ended up talking about accessibility in transit and the limitations that inoperable
2 min read
Oct
23
Service Alerts are Real-Time too

Service Alerts are Real-Time too

Over the weekend I was able to make it to my first TransporationCamp and it was a great reprieve from
3 min read
Sep
06
We Built a GTFS to GeoJSON extraction tool

We Built a GTFS to GeoJSON extraction tool

So its been a while since we last spoke. I have been in the lab working on what is coming
1 min read
Oct
06
Mindless Metrics in Transit

Mindless Metrics in Transit

When it comes down to the Feds you know what you need to be doing. Their metrics bring home the dollar's and keep the wheels on the bus going round and round, but should you be thinking outside of the box when it comes to what is really your success?
3 min read
Aug
31
Turning Transit Complaints into Rider Success

Turning Transit Complaints into Rider Success

Building trust with customers imperative to success and learning how to listen and learn instead of responding will build more
4 min read
Aug
17
Metrics won't build loyal riders

Metrics won't build loyal riders

Properly responding, tracking, and cataloging your riders complaints could be a game changer for saving your sanity. It's
3 min read
Jul
01
Your Agency is Missing out if you don't have GTFS-RT

Your Agency is Missing out if you don't have GTFS-RT

When it comes to bringing your agency up to speed this is nothing more boring that we can talk about
4 min read