Nested features and items cause chaos to reign
As someone who joined the workforce before the terms ping, Slack, "at" and using Google as a verb
TransitChat Week One: Kickoff & Vision
August 15, 2025 marked a big milestone for us at TransitChat—our official kickoff. Founder and CEO Walter Jenkins shared
5 Ways TransitChat is just Better than Email and Teams
Talking with clients the thing that they often bring up is that TransitChat is a midway point to creating a
🧠5 Operational Workflows Transit Agencies Can Streamline
From submission to implementation — faster, clearer, and with less chaos.
Transit agencies handle complex changes every day — from relocating stops
Feature Release: Bulk email backups
Transit Chat’s Mailbox Email Backup supports batch forwarding directly from Outlook — just follow these steps to send multiple emails
Feature Release: TransitChat Assignments
One of the most requested things that agencies have asked for is a better way to get work done. TransitChat now allows agencies to delegate and monitor tasks and associate them with conversations, routes and stops.
The Shared Transit Inbox is the Key to Operations Efficiency
Imagine your transit agency is building a giant puzzle.
Planning is working on the corners. Customer service is handling the edges. Maintenance has all the weird-shaped pieces. And everyone’s doing a great job — just on different tables.
Transit Uses Email Like a Hammer to Project Manage
Most tools promise collaboration — but for transit agencies, they just add chaos.
Transit Agencies Are Losing Their Memory—And It's Costing Them
Public transit is facing a quiet crisis: institutional memory is slipping away.
6 Transit Teammates Who Would Thrive with TransitChat
If you work at a public transit agency, we know that time management is more complex than a 10 minute
