Oct 15, 2025
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9 min read
Reflecting on 20 Years of Transit Data Evolution, there have been some major steps forward in GTFS and surrounding specifications in open transportation data standards, but have we stopped innovating and pushing the standard?
Aug 26, 2025
6 min read
As someone who joined the workforce before the terms ping, Slack, "at" and using Google as a verb I know that I come with my inherent biases, but the fact is that reading and communication through written form is often hard enough.
Aug 19, 2025
4 min read
August 15, 2025 marked a big milestone for us at TransitChat—our official kickoff.
Jul 31, 2025
5 min read
Talking with clients the thing that they often bring up is that TransitChat is a midway point to creating a better workflow.
Jul 29, 2025
From submission to implementation — faster, clearer, and with less chaos.
Jul 24, 2025
3 min read
Transit Chat’s Mailbox Email Backup supports batch forwarding directly from Outlook — just follow these steps to send multiple emails (threads, complaints, photos, and files) to your shared agencies inbox.
Jul 15, 2025
At TransitChat, we focus on the real work that gets done at transit agencies every day, this kind of work that doesn’t always show up in reports, KPIs, or dashboards.
Jul 8, 2025
Imagine your transit agency is building a giant puzzle.
Jun 26, 2025
It feels like we are rounding a corner here at TransitChat. We have really started to work on how we can solve problems rather than listening to issues our agencies are having. Together we have learned that agencies STRUGGLE with the separation of context throughout all of their systems. They are constantly asking what the latest version of the excel ridership report is. They are tracking down Paul from planning who knows where every stop has been for the past 20 years for his inside knowledge.
Jun 4, 2025
Public transit is facing a quiet crisis: institutional memory is slipping away.
Apr 29, 2025
If you work at a public transit agency, we know that time management is more complex than a 10 minute headway on a budget during baseball season.
Apr 22, 2025
At TransitChat, our goal is to reduce email and meetings for transit agencies.
Mar 13, 2025
The Dark Side of Email-Driven Workflows
Oct 30, 2023
In my last post about service alerts I ended up talking about accessibility in transit and the limitations that inoperable assets like elevators can pose on your riders.
Oct 6, 2022
OK, i made up these terms, but to be fair all words are made up.
