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The Shared Transit Inbox is the Key to Operations Efficiency

Jul 8, 2025

Imagine your transit agency is building a giant puzzle.

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Transit Uses Email Like a Hammer to Project Manage

Jun 26, 2025

It feels like we are rounding a corner here at TransitChat. We have really started to work on how we can solve problems rather than listening to issues our agencies are having. Together we have learned that agencies STRUGGLE with the separation of context throughout all of their systems. They are constantly asking what the latest version of the excel ridership report is. They are tracking down Paul from planning who knows where every stop has been for the past 20 years for his inside knowledge.

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Transit Agencies Are Losing Their Memory—And It's Costing Them

Jun 4, 2025

Public transit is facing a quiet crisis: institutional memory is slipping away.

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6 Transit Teammates Who Would Thrive with TransitChat

Apr 29, 2025

If you work at a public transit agency, we know that time management is more complex than a 10 minute headway on a budget during baseball season.

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Welcome to TransitChat: Escape the Email Swamp

Apr 22, 2025

At TransitChat, our goal is to reduce email and meetings for transit agencies.

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Escape the Inbox Empire: How Transit Agencies Can Break Free from Email Overload

Mar 13, 2025

The Dark Side of Email-Driven Workflows

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User empathy is underrated

Oct 30, 2023

In my last post about service alerts I ended up talking about accessibility in transit and the limitations that inoperable assets like elevators can pose on your riders.

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Mindless Metrics in Transit

Oct 6, 2022

OK, i made up these terms, but to be fair all words are made up.

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